Virtual Event – 04 March 2021

SUPPORT ADVISORY BOARD

File & Print
Services

Securely deliver advanced
file, print, network, and storage
management services across
your enterprise.

Endpoint Management & Collaboration

Collaboration brings people, projects and processes together in one secure place to enhance productivity. Employees spend hours each day engaged with their email, so they must collaborate effectively on any device.

GET ALL THE INSIGHTS!

Micro Focus is remotely hosting a select gathering of our customers and partners to discuss some of its key technology solutions.

This will be an opportunity for you to gain insight into the product roadmaps, hot issues for key solutions in your organization, meet with some of our Product Management and Support team experts.

More importantly to share ideas and best practices with fellow customers and partners.

Agenda will include discussions on ZENworks® Configuration Management (ZCM), Open Enterprise Server (OES), Filr, Retain, SMG, GroupWise® and more.

Date & Time

The Support Advisory Board will be held on 04. March 2021 from 13:15-17:30 as a virtual event

Agenda

There will be 5 sessions covering top support issues and best practices from 3 product group areas: File & Print Services, Endpoint Management and Collaboration.

Free of charge

The Support Advisory Board is free of charge. Feel free to register and share it with your collegues, customers and friends.

Hop-in Hop-off

One big advantage of virtual events is flexibility. According to the motto Hop on – Hop off you are able to join and leave the virtual evemt depending on your needs. All sessions will be recorded and available after the event.

Audience

This event is designed for all Micro Focus Partners and Customers!

Meet the experts

Meet our experts of the Micro Focus Support Team and the Product Management.

AGENDA

Welcome and Introduction

13:00–13:15

OES-iPrint
Top Support
Issues & Q/A

13:15–14:15

Review of important Open Enterprise Server support issues and best practices.

Fons De Jongh, Senior Support Engineer
Gonzalo Morera, Senior Support Engineer

14:15–15:00

Review of important Filr customer issues and best practices.

Qamar Jafery, Senior Support Engineer
Mikhail Smychkovich, Senior Support Engineer

Filr
Top Support
Issues & Q/A

ZCM
Top Support
Issues & Q/A

15:15–16:00

Review of End Point Management support issues and best practices.

Remondo Sedoc, Senior Support Engineer

16:00–16:45

Review of GroupWise support issues and best practices.

Laura Buckley, Senior Support Engineer

GroupWise
Top Support
Issues & Q/A

SMG/Retain
Top Support
Issues & Q/A

16:45–17:30

Review of Secure Messaging Gateway and Retain support issues and best practices.

Georg Duees, Senior Support Engineer

Wrap-up and Q&A

17:30–17:45